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Apple iPad Wireless


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Wireless and Cellular

iPad Wi-Fi model A full web experience powered by wireless hotspots
Wi-Fi (802.11 a/b/g/n)
Bluetooth 2.1 + EDR technology

MiFi routers can convert a cellular network signal into a Wi-Fi network for your iPad. The MiFi 2200 Intelligent Mobile Hotspot is a slim, almost credit-card-sized router with about three hours of battery life on a charge, and it's very easy to use. Keep in mind that the service can be pricey - with Verizon you're in a two-year contract paying as much as $60 a month with a 5GB monthly cap.

The Cradlepoint PHS300 Personal Hotspot is a true plug n play solution that creates a powerful 3G/4G WiFi network almost anywhere. Connect all your WiFi enabled devices by simply plugging in your activated USB data modem and turning on the PHS300. Its that easy! No more searching for a hotspot, you are one!

iPad Wi-Fi + 3G model Connectivity no matter where you are in the world!
UMTS/HSDPA (850, 1900, 2100 MHz)
GSM/EDGE (850, 900,1800, 1900 MHz)
Data only2
Wi-Fi (802.11 a/b/g/n)
Bluetooth 2.1 + EDR technology

Troubleshooting iPad WiFi

Apple WiFi Support Forum

Symptoms

When using a Wi-Fi network with your iPad, you may occasionally encounter the following issues:

  • Unable to locate a nearby Wi-Fi network
  • Weak or low Wi-Fi signal strength
  • Unable to access the Internet

If you know there is a nearby Wi-Fi network, but you are unable to locate it on the Settings > Wi-Fi screen:

  • Move closer to the Wi-Fi router or hotspot.
  • If you are using a personal Wi-Fi network, verify the Wi-Fi router is connected to power and turned on
  • Wi-Fi networks configured as "closed" or "private" do not broadcast the network name to Wi-Fi devices
  • Join a "closed" or "private" network by tapping Settings > Wi-Fi > Other and entering the Wi-Fi network name, security, and password.

After joining a Wi-Fi network, if you notice the signal strength is low or intermittent:

  • Move closer to the Wi-Fi router or hotspot
  • Check for any sources of potential interference
  • Remove any cases or attachments on your device that could interfere with a Wi-Fi signal

If you are unable to access the Internet while connected:

  • If you are using a commercial Wi-Fi network that requires a special login or subscription, see this article for more information
  • If you are in a location with multiple Wi-Fi networks, verify that you are selecting the correct network
  • Verify that the Wi-Fi network settings are correct:
    • Tap Settings > Wi-Fi.
    • Locate the Wi-Fi network you are currently using and select it.
  • You can configure network-specific settings, including IP address, DNS, and Search Domain settings.
  • Use "Forget this Network" to reset settings for this particular Wi-Fi network, including the password. This is also useful if you identify a network issue and want to prevent the device from automatically using this network in the future
  • Use "Renew Lease" to acquire new IP address, DNS, and Search Domain information from the Wi-Fi network.
  • Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi Address in Settings > General > About.

  • If you are still unable to join a Wi-Fi network, or are unable to access the Internet while connected:
  • Restart the device
    • Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the power button to turn it back on
  • Reset network settings by selecting Settings > General > Reset > Reset Network Settings
  • Note: This will reset all network settings, including passwords, VPN, and APN settings
  • Cellular Data Connected Device only: If you continue to experience issues, consider turning off Wi-Fi and using the cellular data connection instead of Wi-Fi

If using a Wi-Fi router at home, refer to your user manual/documentation to assist you with some of these suggestions:

  • Check the manufacturer's website for your Wi-Fi router for firmware or software updates
  • If you are using multiple WEP keys on your Wi-Fi router, try configuring your Wi-Fi router to use only a single WEP key
  • Try resetting (turning off and then on again) your Wi-Fi router. Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service
  • Disable wireless encryption or security on the Wi-Fi router to rule out encryption issues. If this resolves the issue, try using a different encryption or security protocol

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Revised: 07/08/2011